M-Files has been recognised for its innovative approach to ECM and information management, including being named a Visionary and placed furthest for Completeness of Vision in Gartner, Inc.’s 2020 Magic Quadrant for Content Services Platforms (CSP). This was the fifth consecutive year in which Gartner named M-Files a Visionary.  M-Files also received the highest score (4.08 out of 5) for the Content Services Platform Consolidation Use Case in Gartner’s Critical Capabilities for Content Services Platforms report, which complements the Magic Quadrant.

M-Files earned the highest recognition for both usability and functionality when it was named a Leader in the 2020 Nucleus Research Content Management Value Matrix Report. As a 2020 Leader, M-Files further distanced itself from competitors as the content management sector frontrunner.

TrustRadius, the most trusted review site for business software based on feedback and ratings from end-users, recognised M-Files as a Top Rated Enterprise Content Management (ECM) software. M-Files received one of the highest overall rankings, including top scores for product scalability (10.0) and likely to renew (10.0). M-Files was also selected the best overall document management software of 2020 by Business.com, a leading website for expert business advice, tips and resources.

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why choose m-files

Access documents and information from anywhere.

The Association of Intelligent Information Management (AIIM) states that 62% of companies are still totally reliant on network shares. This means poor, even non-existent, access to documents.
This also poses challenges when it comes to version control, the ability to have a single version of truth available for everyone involved in the customer experience. When different versions are saved on personal drives and shared back and forth over email, it quickly leads to total version chaos.
When looking for a solution to address these challenges,
rather choose something that will scale for the future than a quick solution for today's specific problems. Choose a solution that allows employees to find, edit and share content no matter where it's stored (ERP, CRM, network folders, …) without the need for data migration. When you can start small and scale later you'll see immediate ROI with access to all data from day one.

why choose m-files

Collaboration and customer experience.

Even though remote work is becoming the new normal, one thing has not changed: Customers still expect excellent customer service.
Maintaining a great level of customer service requires easy and efficient access to correct data as well as seamless internal and external collaboration capabilities. When no central, easily accessible document repository exist, time is wasted on recreating documents. Employees navigate between several siloed systems and collaboration tools without visibility into the full customer experience process.
It is imperative therfore to ensure that employees have access to all data with the same user experience remotely as from the office. Whether they work in Outlook, Teams, Salesforce or other tools, they can access information right from that interface, know that duplicates do not exist, and easily collaborate on the documents with colleagues and securely share them with internal and external stakeholders.

M-Files Works Well with Others


Boosting the ROI of Your Office 365

eBook: Combining Microsoft Office 365 and M-Files

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M-Files Recognised as a Visionary by Gartner for Content Services Platforms

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2020 Nucleus Research Value Matrix for Content Management

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The Business Case for ECM

Free valuable research material and white paper

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M-Files & Microsoft : Better Together

Microsoft 365 is a great tool aiming at empowering employees and optimising their work. But why are organisations still struggling with leveraging the full potential of the Microsoft Suite?

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